Customer Service Coordinator

19 hours ago


Salt Lake, Utah, United States Energy Management Full time

Job Description:

We are seeking a highly skilled Customer Service Representative to join our team at Energy Management in Salt Lake City. This is a full-time position that offers a competitive salary range of $22 - $24 per hour.

The ideal candidate will have prior experience with industrial electrical and automation, as well as proficiency in typing, Microsoft Office, and general computer functions/equipment. Previous experience with CRM software is also preferred.

About the Role:

  • This role involves working in an adaptive fast-paced environment with three main job functions: supporting the outside salesforce and field service technicians, responding to inbound customer inquiries, and assisting our salesforce in developing and implementing a customer plan.

Key Responsibilities:

  1. Support the outside salesforce and field service technicians in quoting and fulfilling orders.
  2. Respond to inbound customer inquiries via phone, email, and e-commerce sites.
  3. Assist our salesforce in developing and implementing a customer plan.

Requirements:

  • Prior experience with industrial electrical and automation strongly preferred.
  • Proficiency in typing, Microsoft Office, and general computer functions/equipment.
  • Previous experience with CRM software preferred.

Benefits:

  • A competitive salary range of $22 - $24 per hour.
  • A comprehensive benefits package including medical, dental, vision, life insurance, and 401(k) matching.
  • A dynamic and fast-paced work environment.


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