Customer Service Coordinator
19 hours ago
Job Description:
We are seeking a highly skilled Customer Service Representative to join our team at Energy Management in Salt Lake City. This is a full-time position that offers a competitive salary range of $22 - $24 per hour.
The ideal candidate will have prior experience with industrial electrical and automation, as well as proficiency in typing, Microsoft Office, and general computer functions/equipment. Previous experience with CRM software is also preferred.
About the Role:
- This role involves working in an adaptive fast-paced environment with three main job functions: supporting the outside salesforce and field service technicians, responding to inbound customer inquiries, and assisting our salesforce in developing and implementing a customer plan.
Key Responsibilities:
- Support the outside salesforce and field service technicians in quoting and fulfilling orders.
- Respond to inbound customer inquiries via phone, email, and e-commerce sites.
- Assist our salesforce in developing and implementing a customer plan.
Requirements:
- Prior experience with industrial electrical and automation strongly preferred.
- Proficiency in typing, Microsoft Office, and general computer functions/equipment.
- Previous experience with CRM software preferred.
Benefits:
- A competitive salary range of $22 - $24 per hour.
- A comprehensive benefits package including medical, dental, vision, life insurance, and 401(k) matching.
- A dynamic and fast-paced work environment.
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