Community Operations Director
1 week ago
South Hill Village Assisted Living and Memory Care is a leading provider of senior living services, dedicated to delivering exceptional quality and outstanding service to our residents. Our team is committed to fostering a professional and inspiring property environment, where our residents can thrive.
Salary & BenefitsWe offer a competitive salary range for this position, from $92,232 to $147,477 per year. In addition to a comprehensive compensation package, we provide a range of benefits, including medical, dental, and vision insurance, disability insurance, 401(k) with match, paid time off, flexible hours, and an employee assistance program. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards.
Job DescriptionThe Executive Director plays a pivotal role in the day-to-day operations of our community, overseeing service provision, financial management, human resources, and compliance. This key position ensures exceptional quality, outstanding service, and sustained resident satisfaction. Key responsibilities include:
- Financial Performance: Managing top-line results, expense control, and pricing to accomplish business goals.
- Employee Management: Hiring, developing, and retaining large teams of quality front-line staff.
- Marketing: Developing strategies to attract new residents and promote our community's services.
- Resident Satisfaction: Ensuring that our residents receive exceptional care and support, resulting in high levels of satisfaction.
To be successful in this role, you will need to possess:
- Sales skills: Experience overseeing sales, generating prospects, and closing agreements.
- Financial Acumen: A strong understanding of financial management principles and practices.
- Operational Excellence: Demonstrated ability to manage volatile business cycles and deliver results.
In addition to these essential skills, you will also require:
- Prior Executive Director or Administrator experience within the senior living industry.
- 5 or more years' previous direct supervisory experience in the senior housing industry (AL, MC or LTC).
- Minimum P&L responsibility of $1-3 Million dollars.
- Experience hiring, developing, and retaining large teams.
We are seeking a highly skilled and experienced Executive Director who can lead our community to even greater heights. If you have a passion for delivering exceptional quality and outstanding service, and possess the necessary skills and qualifications, we encourage you to apply.
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