Customer Experience Director

1 week ago


Lehi, Utah, United States Solo Full time

**Role Description**

We are seeking a seasoned Enterprise Customer Success Manager to join our team. This is a challenging and rewarding opportunity for a professional with experience in account management, customer success, and sales.

**Key Accountabilities**

  • Develop and execute strategic plans to drive customer growth and retention.
  • Build strong relationships with key customer stakeholders and operational staff.
  • Conduct regular business reviews with customers to ensure they are achieving maximum value from our solutions.
  • Identify and pursue new sales opportunities within existing customer accounts.

**Requirements and Skills**

  • Bachelor's degree or equivalent experience.
  • 4+ years of experience in account management, customer success, or sales.
  • Excellent communication and interpersonal skills.
  • Able to travel up to 20% of the time.

**Compensation Package**

The compensation package for this role includes a salary range of $68-105,000 per year, plus variable pay. Our benefits package includes paid time off, healthcare savings account, medical, dental, and vision insurance, hospital and accident indemnity insurance, short-term disability, long-term disability, and 401K matching.



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