Food Service Runner

1 week ago


Albany, New York, United States JO Restaurant Group Full time

Position Overview: The food service runner serves as a crucial link between the kitchen and the dining area. This role enhances guest satisfaction by ensuring timely delivery of meals from the kitchen to the servers or directly to tables while maintaining the quality and temperature of the food.

Key Responsibilities:

  • Set up the service area with necessary items such as under-liners, doilies, gravy boats, ramekins, serving utensils, and condiments to enhance the presentation of menu items.
  • Maintain cleanliness of trays and ensure they are lined with fresh linen.
  • Accurately prepare food orders for delivery by thoroughly reviewing tickets and matching items to the corresponding table orders.
  • Verify all orders for special requests and ensure compliance with specific instructions, including dietary restrictions.
  • Ensure garnishes are appropriately placed on dishes, such as lemon for seafood.
  • Assist the expediter in ensuring all plates are clean before they are served.
  • Notify servers when their food is ready for pickup or when tables are about to be served.
  • Communicate food orders to the kitchen when the expediter is unavailable.
  • Adhere to all instructions provided by the chef regarding food service.
  • Support servers in delivering food to the correct tables and stations.
  • Serve meals to guests from the correct side, ensuring that food is never left unattended at tables.
  • Deliver food to the appropriate guest position without auctioning items.
  • Inform servers and bartenders of any unavailable items as directed by the chef.
  • Keep the service line stocked and organized before, during, and after service.
  • Communicate any significant issues and assist in implementing corrective measures.
  • Foster a respectful and collaborative working relationship with all team members.
  • Provide assistance to bus staff and service personnel when not engaged in food running.
Required Skills and Qualifications:
  • Friendly and approachable demeanor.
  • Professional and tidy appearance.
  • Strong communication and organizational abilities.
  • Capability to work effectively within a team.
Benefits:
  • 401K plan with employer matching.
  • Comprehensive health insurance options (medical, dental, and vision) available for part-time employees averaging 24 hours per week.
  • Health Reimbursement Arrangement (HRA) option.
  • Supplemental insurance plans through AFLAC available.
  • Paid time off for vacations, sick leave, and holidays.
  • Employee discounts on meals.
Hourly Rate: $13.20
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