Housekeeping Operations Manager

3 days ago


Jersey City, New Jersey, United States HEI Hotels & Resorts Full time

Job Summary: We are seeking a highly skilled and experienced Housekeeping Manager to oversee the daily operations of our Housekeeping Department at HEI Hotels & Resorts. As a key member of our team, you will be responsible for ensuring that our guest rooms and public spaces are cleaned and maintained to the highest standards.

Key Responsibilities:

  • Oversee a team of room attendants, house persons, and inspectors to ensure that all areas of the hotel are clean and well-maintained.
  • Develop and implement effective cleaning schedules and procedures to ensure that all areas of the hotel are cleaned and maintained to the highest standards.
  • Conduct regular inspections to ensure that all areas of the hotel are meeting our high standards.
  • Collaborate with other departments to ensure that all areas of the hotel are working together to provide excellent guest service.
  • Develop and implement training programs to ensure that all staff members are equipped to provide excellent guest service.

Requirements:

  • 3+ years of experience in a housekeeping or facilities management role.
  • Proven track record of success in leading a team and improving guest satisfaction scores.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.


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