Cybersecurity Operations Manager

2 weeks ago


Jersey City, New Jersey, United States HCL Technologies Full time
Job Overview:

Position: Cybersecurity Operations Manager with Expertise in Managed Security Services
Company: HCL Technologies

Experience Required: 10-12 years

Role Summary: The Cybersecurity Operations Manager will spearhead the delivery of Cybersecurity and Governance, Risk, and Compliance (GRC) services, utilizing our extensive global delivery capabilities while engaging directly with clients.

Key Responsibilities:
  • Oversee the management of Cybersecurity and GRC services, ensuring alignment with client expectations.
  • Handle escalations effectively, striving to meet or surpass client Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Lead a multi-disciplinary Cybersecurity delivery team to support round-the-clock operations and project initiatives across various security domains, including Security Operations Center (SOC), Security Information and Event Management (SIEM), Identity and Access Management (IAM), Vulnerability Management, Infrastructure Security, and GRC.
  • Collaborate with Delivery Teams, client stakeholders, and other departments to ensure seamless service delivery.

Technical Expertise:
  • Over a decade of experience in delivering Cybersecurity services.
  • Proficient in multiple Cybersecurity domains such as SIEM, IAM, Vulnerability Management, and Endpoint Security.
  • Thorough understanding of security principles, including cyber threats, risk management, and incident response.
  • Familiarity with various operating systems, including Windows, Linux, and Unix.
  • Knowledge of applications, databases, and middleware to address security challenges.

Professional Skills:
  • Demonstrated leadership and team management capabilities.
  • Strong communication and presentation skills, with experience in client interactions within the Cybersecurity or GRC sectors.
  • Ability to translate concepts into actionable business opportunities.

Certifications: Relevant certifications such as CISSP, CCSP, CRISC, C/CISO, GIAC, CEH, or other recognized Cybersecurity credentials are preferred.

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