Restaurant Host

5 days ago

Pittsburgh, Pennsylvania, United States Marcus Corporation Full time
Restaurant Server Job Description

We are seeking a skilled and enthusiastic Restaurant Server to join our team at Kimpton Hotels & Restaurants. As a Restaurant Server, you will be the face of our restaurant, providing exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
  • Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
  • Act as an advocate for the restaurant, developing relationships with guests that will compel them to return.
  • Support and assist your team while maintaining a clean, safe and organized work environment.
  • Greet and welcome guests, promptly attending to tables and ensuring a seamless dining experience.
  • Receive and take guest orders, process in POS system quickly and accurately.
  • Prepare and serve meal accompaniments to guests.
  • Learn and maintain product knowledge of the food, wine and beverage menu(s), as well as general restaurant knowledge.
  • Ensure guests have an enjoyable and memorable experience, addressing any complaints or concerns promptly.
  • Perform sidework, including opening bottled wine for guests and setting up and breaking down various stations.
  • Assist with setting and bussing tables, taking to-go orders and answering phones as needed.
  • Attend all company and restaurant required trainings and meetings.
  • Maintain constant communication with support staff and management.

Requirements:

  • 1 year of experience in a similar or supportive role is preferred.
  • Food Handler and Alcohol Awareness Certifications (if applicable).
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain and present product, menu and allergy information to guests.
  • Knowledge of or ability to learn the restaurant POS system is required.
  • Excellent communication and presentation skills.
  • Passion for crafting and personalizing guest experiences.
  • Highly motivated and flexible with the ability to take initiative.
  • Flexible schedule, able to work evenings, weekends and holidays when needed.

About Us:

We are a people-pleasing company that values creativity, passion and teamwork. We believe in empowering our employees to take ownership of their work and make a positive impact on our guests' experiences.

Equal Opportunity Employer:

We are an equal opportunity employer and welcome applications from diverse candidates.

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