Part Time Host

1 week ago


Pittsburgh, Pennsylvania, United States Kimpton Hotel Monaco Pttsbrg Full time

About the Role

We are seeking a skilled Part Time Host to join our team at the Kimpton Hotel Monaco Pittsburgh. As a Part Time Host, you will be responsible for providing exceptional guest service, ensuring seamless reservations and seating, and creating memorable experiences for our guests.

Key Responsibilities

  • Greet guests with a warm and welcoming smile, providing information and support in a professional and gracious manner.
  • Coordinate reservations and seating, ensuring fair and consistent service to all guests.
  • Accurately handle paperwork, stock, and tidy the host stand, maintaining a clean and organized workspace.
  • Receive incoming calls, book reservations, and take room service orders with accuracy and efficiency.
  • Monitor floor and tables for accuracy and cleanliness, assisting in bussing tables and maintaining a high level of service.
  • Support servers by refilling beverages and providing exceptional customer service.
  • Perform other restaurant and customer service-related tasks as needed.

Requirements

  • Previous customer service or hospitality experience is preferred.
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu, and allergy information to guests.
  • Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
  • Excellent interpersonal communication skills and a passion for hospitality.
  • Food Handler Certification (if applicable).
  • Flexible schedule and ability to work weekends, nights, and holidays when needed.

About Us

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer. We are a dynamic and inclusive team that values creativity, passion, and a commitment to excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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