Senior Retail Sales Leader
2 weeks ago
Position: Senior Retail Sales Leader
Become a vital part of our organization as a Senior Retail Sales Leader at Asurion, where we prioritize delivering outstanding technology repair solutions and fostering enriching experiences for our clientele and team members alike. Our Senior Retail Sales Leaders are instrumental in driving customer satisfaction and facilitating the advancement of our retail operations.
Key Responsibilities:
- Execute repairs on a variety of electronic devices
- Oversee, mentor, and guide team members
- Ensure adherence to service-level agreements and prompt repair services
- Administer inventory management, back-office processes, and safety protocols
Qualifications:
- Background in customer service and retail sales
- Familiarity with smartphone repair techniques
- Prior experience in supervisory roles within retail is advantageous
- Competence in Microsoft Office applications, particularly Excel
- Excellent communication and analytical skills
- Capability to achieve and surpass performance metrics
- Willingness to work during weekends and holidays
About Asurion:
Asurion stands as a premier technology care provider committed to empowering customers to fully utilize their technological devices. With a mission to alleviate technology-related anxieties and challenges, we aim to deliver exceptional services to millions of customers globally.
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