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Seasonal Sales Associate

2 months ago

Oshkosh, Wisconsin, United States Carter's Full time
Job Summary

Carter's is seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team. As a Seasonal Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and executing operational activities to drive sales and growth.

Key Responsibilities
  • Customer Focus:
    • Provide excellent customer service by assisting customers with locating merchandise, informing them of promotions, and ensuring a positive shopping experience.
    • Confidently and proactively resolve customer issues and balance multiple customers in a busy retail environment.
    • Expedite point of sale transactions and complete floor replenishment and shipment as needed.
  • Brand Execution:
    • Ensure store visual standards are set to company direction and execute replenishment process, recover, and clean the sales floor to company standard.
    • Complete merchandise floor sets according to visual standards and directives, and maintain solid product knowledge and merchandise presentation.
    • Articulate current promotional events and the brand loyalty program with customers.
  • Drive Growth:
    • Minimize store loss by providing exceptional customer service and maintaining housekeeping standards.
    • Meet or exceed company productivity standards for all operational processes and achieve daily goals as established by management.
  • Team Development:
    • Establish and maintain a cooperative working relationship with all members of the team.
    • Adapt to performing assignments as requested, support management direction of the store, and support, train, and coach others to success.
    • Adhere to all company policies and safety procedures as directed by the company.
Requirements
  • Demonstrated customer engagement skills and ability to handle multiple tasks concurrently.
  • High school diploma or GED preferred and retail/specialty apparel knowledge and experience a plus.
  • Ability to communicate effectively with customers and employees, and lift 40 pounds on a regular basis.
  • Availability to meet the needs of the business, including days, nights, weekends, and holidays as scheduled.
What We Offer

Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. We offer a competitive compensation package, opportunities for growth and development, and a collaborative and dynamic work environment.