Customer Service Sales Specialist

2 weeks ago


Melrose, Massachusetts, United States Houseofcb Full time
Sales Associate at House of CB

As a **Sales Associate**, you will play a crucial role in delivering outstanding customer experiences while supporting the daily operations of our store. Your responsibilities will include:

  • Delivering **exceptional customer service** and assisting with the daily functions of the store.
  • Sharing your **enthusiasm and expertise** in fashion with customers to enhance their shopping experience.
  • Creating visually appealing **displays** and contributing to seasonal marketing initiatives.
  • Utilizing technology to process orders, inspect merchandise, and manage shipments efficiently.
  • Proposing innovative ideas to **boost sales** and enhance customer engagement.
  • Ensuring the store is well-maintained and assisting with **visual merchandising** efforts.
  • Organizing the stockroom and managing incoming deliveries effectively.
  • Handling customer transactions, including refunds, returns, and exchanges, with a strong focus on customer satisfaction.
Qualifications and Skills
  • A minimum of **1 year of experience** in a retail environment.
  • High School Diploma or equivalent is required.
  • Physical capability to lift up to **50 pounds** of merchandise.
  • A strong motivation to drive sales and achieve targets.
  • Excellent **communication skills** to interact effectively with customers.
  • Flexibility in working hours, including availability on weekends.
  • A genuine interest in fashion and a willingness to engage actively in the role.


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