Customer Care Representative for Automotive Sales

2 months ago


New York, New York, United States Tantillo Auto Group Full time
Job Overview

Tantillo Auto Group stands as a leading establishment for both new and certified pre-owned vehicles in Long Island. We are dedicated to providing an exceptional experience for our clientele across all interactions and departments. Our team is committed to treating customers with integrity, professionalism, and respect. We value our workforce and offer ample opportunities for personal and professional development.

Employee Benefits

  • Comprehensive medical coverage
  • Dental and vision plans
  • 401(k) retirement savings options
  • Generous paid time off
  • Exclusive employee discounts
Key Responsibilities
  • Foster and pursue avenues to deliver an exemplary customer experience
  • Engage with clients to discern their specific needs and facilitate presentations for new and pre-owned vehicle sales
  • Collaborate closely with the BDC Manager and fellow BDC sales associates to ensure all sales leads are documented and tracked in the CRM system
  • Conduct phone outreach as directed by the BDC Manager
  • Contribute as a member of the BDC team, including cross-training for internet inquiries and both incoming and outgoing sales calls
  • Stay updated on new offerings, features, and accessories, along with their advantages for customers
  • Participate in product and sales training sessions as requested
  • Attend regular sales meetings
  • Maintain a polished and professional appearance
Required Qualifications
  • High school diploma or equivalent (GED)
  • Ability to read, analyze, and interpret various business documents and regulations
  • Strong writing capabilities for reports, correspondence, and procedural manuals
  • Effective presentation skills to communicate with groups of clients and stakeholders
  • Mathematical proficiency for calculating discounts, commissions, and other financial figures
  • Ability to follow detailed instructions in various formats
  • Valid driver's license with a clean driving record
We are committed to equal employment opportunities and prohibit discrimination or harassment based on any protected characteristics.

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