Front Desk Supervisor
1 day ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Concord Hospitality. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service, leading a team of front desk staff, and ensuring seamless guest experiences.
Key Responsibilities:- Provide top-notch customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Lead and motivate a team of front desk staff, providing guidance and support to ensure excellent service delivery.
- Manage front desk operations, including check-in and check-out processes, guest mail and message handling, and room assignments.
- Develop and maintain a thorough knowledge of hotel policies, procedures, and services to effectively communicate with guests.
- Collaborate with other hotel departments to ensure seamless guest experiences and resolve any issues that may arise.
- A competitive hourly rate of $18.65.
- A comprehensive benefits package, including medical, dental, and vision plans, life insurance, and 401(k) options.
- Opportunities for career advancement and professional growth within Concord Hospitality.
- A fun and dynamic work environment that values teamwork and employee development.
We are an equal opportunity employer and maintain a drug-free workplace. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Supervisor
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Front Desk Supervisor
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Front Desk Supervisor
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