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Front Desk Associate

2 months ago

Little Rock, Arkansas, United States Hotel Resource Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at the Capital Hotel in Little Rock, AR. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless stay experience.

Key Responsibilities
  • Assist guests with check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process payments and handle cash transactions
  • Maintain a high level of knowledge about hotel services and amenities
  • Communicate effectively with other departments and management to ensure guest satisfaction
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be knowledgeable about hotel operations and be able to provide exceptional customer service.

What We Offer

We offer a competitive hourly rate of $15.00, as well as a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, and 401(k) options. We also offer training and development opportunities to help you grow in your career.

We are an equal opportunity employer and maintain a drug-free workplace. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.