Exhibition Operations Specialist

2 weeks ago


St Louis, Missouri, United States St. Louis Science Center Full time

Job Type:
Part-time

POSITION SUMMARY:
The Exhibition Operations Specialist plays a crucial role in ensuring exceptional visitor experiences and safe practices across all exhibition venues. This includes managing interactive simulators and temporary exhibitions, while prioritizing guest safety, service, and education.

KEY RESPONSIBILITIES:

  • Safely operate and manage interactive exhibits, including simulators.
  • Provide training and guidance to guests regarding simulator usage and safety protocols.
  • Foster a welcoming and professional environment, focusing on outstanding visitor experiences.
  • Handle ticket transactions and provide tailored recommendations based on visitor demographics and interests.
  • Acquire and maintain comprehensive knowledge of all exhibitions and general operational procedures.
  • Effectively communicate educational content to visitors in all exhibition areas.
  • Monitor visitor conduct, ensuring adherence to safety and emergency protocols.
  • Address visitor inquiries, concerns, or complaints promptly and professionally.
  • Perform additional tasks as required.

ADDITIONAL REQUIREMENTS:

  • Ability to engage with large groups, including children.
  • Capable of responding swiftly to unexpected situations or emergencies.
  • Accurate handling of cash and credit transactions.
  • Availability to work flexible hours, including weekends and holidays.
  • Maintain a neat and professional appearance in accordance with the uniform policy.

EDUCATION AND EXPERIENCE:
A high school diploma or GED is required. Preference for candidates with at least two years of college or technical education, particularly in fields related to Science, Technology, Mechanics, or Museum Studies. Previous experience in retail, hospitality, or customer service is advantageous.

PHYSICAL REQUIREMENTS:
Must be able to lift over 20 pounds and stand or walk for extended periods, potentially up to 8 hours. The role involves navigating short staircases and requires regular bending, kneeling, or squatting.

WORK ENVIRONMENT:
Dynamic exhibition space featuring multiple interactive simulators and a large exhibition hall.

SALARY:
$17.35 per hour



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