Food Service Production Supervisor

4 days ago

Springfield, Illinois, United States Ozarks Technical Community College Full time
Job Title: Food Service Production Supervisor

Join Ozarks Technical Community College as a Food Service Production Supervisor and play a vital role in ensuring the smooth operation of our campus food services. As a key member of our team, you will be responsible for overseeing the daily activities of our café, including food production, service, and sanitation.

Key Responsibilities:
  • Manage the café kitchen, serving line, dish room, and dining room to ensure adherence to all safety and food handling requirements.
  • Coach, teach, and lead café personnel, as well as coordinate training activities on a regular basis.
  • Implement sanitation and food safety procedures and maintain equipment while enacting all safety protocols.
  • Schedule labor, post shifts, and maintain schedules to meet budgetary goals.
  • Ensure compliance with local health department regulations and inspections.
  • Revise and assist in building training processes and materials for all employees in food production, service, sanitation, and point-of-sale software.
  • Cultivate a culture of teamwork to help accomplish café common goals.
  • Ensure adherence to menu recipes while understanding production and service requirements.
  • Maintain accurate inventory of food components, drinks, retail items, catering supplies, and equipment.
  • Process invoices for payment in an accurate and timely manner to maintain positive financial standing with vendors.
  • Analyze sales trends, inventories, sales mix, and order guides to forecast proper food production levels.
  • Supervise food production and quality control of catering activities.
  • Provide support for pick-up and delivery services by preparing food and beverage options accurately and in a timely manner.
  • Conduct meetings of production and service employees as directed by the Food Service Manager.
  • Assist with opening and closing duties of the café.
Requirements:
  • High School Diploma or equivalent.
  • Three years of customer service experience.
  • Two years of experience in cooking and food preparation.
  • Three years of experience in restaurant management.
  • One year as supervisor or lead in food preparation or restaurant service.
  • Demonstrated knowledge of Greene County health codes.
  • Ability to work in a fast-paced environment.
  • Ability to accurately document and maintain records, logs, and reports.
  • Ability to stand for extended periods and lift up to 40 pounds.
  • Ability to work effectively and courteously with staff, students, and the general public.
Preferred Qualifications:
  • Bachelor's Degree in food management or related field.
  • Five years of customer service experience.
  • Three or more years of experience in cooking and food preparation.
  • Five years of experience in café or restaurant management.
  • Three years as supervisor or lead in food preparation, café, or restaurant service.
  • ServSafe certification, CPR, or First Aid training.
  • Experience with Colleague.
  • Experience working in a collegiate setting.
Benefits:
  • Medical insurance coverage for employees through the CoxHealth network at no cost.
  • Dental, LTD, and group life insurance coverage for employees at no cost.
  • Access to the on-site OTC Health and Wellness Clinic at no cost for employees and their dependents.
  • Use of the OTC fitness center at no cost to employees.
  • Twelve tuition-free college credit hours per fall and/or spring semester and six college credit hours per summer term for employees and/or their dependents.
  • College matches the employee PSRS/PEERS retirement at 14.5% or 6.86%.

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