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Customer Service Representative

2 months ago

Springfield, Illinois, United States Giant Food Full time
About Giant Food

Giant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.

Job Summary

We are seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for maintaining a clean and organized store environment, assisting customers with their shopping needs, and performing various tasks to ensure seamless store operations.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist customers with their shopping needs, including loading and unloading groceries, and answering questions about products
  • Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and disposing of trash
  • Perform various tasks to ensure seamless store operations, including operating a cash register, processing transactions, and handling customer complaints
Why Work at Giant Food?

At Giant Food, we value our employees and offer opportunities for career advancement, training, and development. We are committed to creating a positive and inclusive work environment, where our employees can grow and thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.