Strategic Business Development Manager

7 days ago


Visalia, California, United States RATP Dev USA Full time
About the Role

We are seeking a highly skilled and experienced Customer-Centric Operations Manager to join our team at RATP Dev USA. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities
  • Customer-Centric Leadership: Develop and implement strategies to enhance customer experience, increase customer loyalty, and drive revenue growth.
  • Operational Excellence: Oversee the planning, execution, and monitoring of operational activities to ensure efficient and effective service delivery.
  • Team Management: Lead and develop a high-performing team of professionals, providing coaching, mentoring, and performance management to ensure individual and team success.
  • Business Development: Identify and pursue new business opportunities, develop strategic partnerships, and negotiate contracts to drive business growth.
  • Financial Management: Develop and manage budgets, forecasts, and financial reports to ensure accurate financial planning and reporting.
  • Compliance and Risk Management: Ensure compliance with regulatory requirements, industry standards, and company policies, and identify and mitigate operational risks.
Requirements
  • Education: Bachelor's degree in Business Administration, Operations Management, or related field.
  • Experience: Minimum 5 years of experience in operations management, business development, or a related field.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze complex data and make informed decisions, and experience with budgeting and financial management.
What We Offer

We offer a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic and supportive work environment.



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