Insurance Account Representative

3 days ago


Tampa, Florida, United States Joyce Coleman - State Farm Agent Full time

We are seeking a skilled Customer Service Specialist to join our team at Joyce Coleman - State Farm Agent. As an Insurance Account Representative, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly customer service.

About the Role
  • You will use a customer-focused, needs-based review process to educate customers about insurance options.
  • As part of our team, you will receive valuable experience and growth potential within our agency.

Salary: $45,000 - $60,000 per year (based on performance and location). This role is perfect for individuals who enjoy working with the public and are motivated to succeed.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Requirements
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and detail-oriented individual with strong organizational skills.
  • Able to learn computer functions and work in a team environment.


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