Member Service Representative

3 days ago


Durham, North Carolina, United States Local Government Federal Credit Union Full time

At Local Government Federal Credit Union, we are seeking a skilled Member Service Representative to join our team. This role is perfect for individuals who enjoy providing exceptional customer service and have a passion for helping others achieve their financial goals.

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.

In this role, you will be responsible for delivering personalized support to our members, answering their questions, and resolving any issues they may have. You will also be expected to maintain accurate records, process transactions, and provide educational resources to help members make informed financial decisions.

To succeed in this role, you must have excellent communication skills, both written and verbal. You should also be proficient in Microsoft Office and have experience working with cash handling equipment.

As a member of our team, you can expect a dynamic work environment, opportunities for professional growth, and a competitive compensation package.



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