Seasonal Client Reception Specialist
2 weeks ago
At Blue Nile, we are committed to transforming the fine jewelry experience and redefining the industry standards. We celebrate every moment of love, from engagements to anniversaries, and from welcoming new family members to recognizing professional achievements.
Blue Nile is seeking a Part-Time Seasonal Host to join our retail team. The ideal candidate will embody our premium service culture and possess a genuine enthusiasm for guiding customers through their jewelry journey. As a Host, you will be the welcoming face of our store, responsible for creating a positive first impression for our visitors.
Key Responsibilities:
- Greet customers warmly upon their arrival
- Assist in managing client appointments to ensure a seamless flow within the showroom
- Provide insights regarding store layout, services, and current promotions
- Utilize technology to manage customer appointments and access product details
- Address customer inquiries and direct them to the appropriate team members
- Support colleagues during peak times or when additional assistance is required
- Communicate the unique value of Blue Nile, fostering trust and confidence in our brand
- Deliver outstanding customer service while enhancing your product knowledge to better assist clients
- Ensure accurate information is conveyed, setting clear expectations for customers to maintain the Blue Nile experience
- Contribute to a customer-centric culture that enhances the buying experience and builds lasting relationships
- Maintain excellent attendance and punctuality
Qualifications:
Prior experience in retail or customer service is essential.
- High School Diploma or equivalent
- Experience in jewelry is advantageous but not mandatory
- Strong interpersonal, problem-solving, organizational, and time management skills
- Proficient in using technology, including tablets
- Friendly and approachable personality
- Excellent communication skills, both written and verbal
- Detail-oriented with a high level of integrity
- Able to thrive in a fast-paced environment while meeting deadlines
- Capable of standing for extended periods
- Authorized to work in the U.S.
Scheduling Flexibility:
- Willingness to adapt to scheduling needs
- Availability for weekends, evenings, and holidays
Compensation:
The hourly wage for this position ranges from $22 to $23, with variations based on geographic location, internal equity, and relevant experience.
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