Appointment Scheduling Representative

6 days ago


Redmond, Washington, United States Pearce Heating & AC Inc Full time
Call Center Role

We are looking for an experienced Appointment Scheduling Representative to join our team at Pearce Heating & AC Inc. The ideal candidate will have a strong background in customer service and be able to work in a fast-paced call center environment.

Salary: $55,000 - $75,000 per year, depending on experience.

Key Tasks
  • Answering customer calls and scheduling appointments
  • Troubleshooting and resolving product issues and concerns
  • Documenting and updating customer records

Requirements:

  • Previous experience in customer service or sales
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


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