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Customer Service Representative

2 months ago

Maryland City, Maryland, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for managing multiple storage facilities, providing exceptional customer service, and ensuring the smooth operation of our business.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their needs and concerns in a timely and professional manner.
  • Storage Facility Management: Manage multiple storage facilities, ensuring that they are clean, secure, and well-maintained.
  • Inventory Management: Conduct daily storage unit inspections to confirm inventory and availability, ensuring that spaces are ready to rent.
  • Financial Management: Audit cash drawers and make bank deposits, ensuring that our financial records are accurate and up-to-date.
  • Communication: Communicate effectively with customers, colleagues, and management, providing clear and concise information and updates.
Requirements
  • Experience: Previous experience in a customer-facing role, preferably in a sales or customer service environment.
  • Transportation: A valid driver's license and a reliable vehicle are required for travel between facilities and other work-related tasks.
  • Physical Demands: Ability to lift and move items weighing up to 35 pounds, and to spend up to 50% of the workday in outdoor environments, including climbing stairs and opening large doors.
What We Offer
  • Competitive Compensation: A competitive hourly rate and opportunities for performance-based bonuses.
  • Benefits: A comprehensive benefits package, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending.
  • Professional Development: Opportunities for career growth and professional development, including training and mentorship programs.
About Us

Public Storage is a leading provider of self-storage solutions, with a commitment to providing exceptional customer service and a positive work environment. We are proud to be recognized as a Great Place to Work and offer a range of benefits and perks to our employees.