Sales and Customer Service Representative

2 days ago


Maryland City, Maryland, United States Galaxy Electronics Associates Inc Full time
Job Summary

Galaxy Electronics Associates Inc is seeking a highly skilled and customer-focused Inside Sales/Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for managing customer inquiries, providing product information, processing orders, and ensuring client satisfaction.

Responsibilities
  • Receive and respond to customer inquiries in a timely and professional manner
  • Provide product information and answer customer questions
  • Process customer orders and resolve any issues that may arise
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers
Requirements
  • High school diploma or equivalent required
  • Previous experience in customer service or sales preferred
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Strong problem-solving and analytical skills
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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