Hardware and Software Support Technician
1 week ago
We are seeking a highly skilled Senior IT Support Engineer to join our team at Merge IT. As a Senior IT Support Engineer, you will be responsible for providing technical support and leadership to our clients.
Key Responsibilities- Provide technical support and troubleshooting for hardware, software, and network issues.
- Lead small teams in delivering technical work packages to meet business and customer requirements.
- Provide technical leadership and expertise in your area of specialization.
- Document and report on work completed to ensure compliance with company and customer procedures.
- 7 years of experience in an IT service environment.
- BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus.
- Experience with ticketing systems such as ServiceNow.
- Hardware break-fix assistance.
- PC imaging processes and procedures.
- Troubleshooting.
- Mobile phone support.
- Audio Visual support experience a plus.
Merge IT is a leading provider of IT talent to Fortune 100, enterprise-level clients. We are committed to creating an inclusive environment for all employees and celebrate diversity. We are an equal opportunity employer and require all persons hired to verify identity and eligibility to work in the United States.
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Cambridge, Massachusetts, United States Aurora Flight Sciences Full timeJob SummaryAurora Flight Sciences is seeking a highly skilled Mechanical Systems Engineer, Space Flight Hardware to join our team. As a key member of our engineering team, you will be responsible for the development and production of advanced spacecraft hardware.Key ResponsibilitiesPerform qualification and acceptance level environmental testing, including...
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Technical Support Specialist
2 weeks ago
Cambridge, Massachusetts, United States Pegasystems Full timeJob Category: Information TechnologyLocation: United StatesJoin Our Team:Pegasystems is at the forefront of technological innovation; this is your opportunity to engage with cutting-edge technologies and tackle intriguing challenges.The User Support Services team is committed to delivering exceptional user experiences to a vast network of Pega users...
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Technical Support Analyst
1 week ago
Cambridge, Massachusetts, United States Biogen Full timeOpportunity for a Technical Support AnalystPosition OverviewWe are seeking a committed Technical Support Analyst to provide exceptional end-user assistance within a prominent biotechnology organization. This role involves delivering daily support to users, including specialized assistance for Executive and VIP personnel. You will oversee the processes for...
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IT Support Specialist
1 week ago
Cambridge, Massachusetts, United States Merge IT Full timeJob SummaryWe are seeking a highly skilled Senior IT Support Engineer to join our team at Merge IT. As a Senior IT Support Engineer, you will be responsible for providing technical support and troubleshooting services to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to internal and external customers.Perform a range...
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Robotics Systems Engineer
2 days ago
Cambridge, Massachusetts, United States Softworld Inc Full timeJob Title: Robotics Systems EngineerJob Location: Cambridge, MAOnsite Requirements:ROS2C++Flight systemsJob Description:Responsibilities:The client is seeking an engineer with an M.S. or a Ph.D. in Robotics Engineering, Computer Science, or a relevant field who has strong ROS2 and embedded systems experience.The work will be focused on optimizing the...
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Semiconductor Manufacturing Technician
6 days ago
Cambridge, Massachusetts, United States GCR Professional Services Full timeJob SummaryGCR Professional Services is seeking a skilled Wafer Fabrication Technician to join our team. As a key member of our production team, you will be responsible for performing wafer fabrication, packaging, and assembly operations.Key Responsibilities:Perform wafer fabrication, packaging, and assembly operations, including photolithography,...
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Technical Support Analyst
2 weeks ago
Cambridge, Massachusetts, United States Biogen Full timeOpportunity for a Technical Support AnalystPosition OverviewWe are seeking a committed Technical Support Analyst to enhance our operations at a prominent biotechnology organization. This role involves delivering comprehensive end-user assistance to our office, with a focus on supporting Executive and VIP personnel on-site. You will oversee the processes for...
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Technical Support Analyst
2 weeks ago
Cambridge, Massachusetts, United States Biogen Full timeExciting Opportunity as a Technical Support AnalystPosition OverviewWe are seeking a committed Technical Support Analyst to enhance our operations at a prominent biotechnology firm. This role involves delivering daily support to end-users, with a focus on providing specialized assistance to Executive and VIP personnel. You will oversee the processes related...
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Senior Digital Hardware Architect
2 days ago
Cambridge, Massachusetts, United States GCR Professional Services Full timeAbout the RoleGCR Professional Services is seeking a highly skilled Senior Digital Hardware Architect to join our team. As a key member of our Harsh Environments Electronics Group, you will be responsible for shaping digital hardware architectures and leading electronics development activities.Key ResponsibilitiesTranslate project and system requirements...
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Software Systems Engineer
3 days ago
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Laboratory Technician
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Lead Software Engineer for Medical Robotics
2 weeks ago
Cambridge, Massachusetts, United States Philips Full timeLead Software Engineer - Medical RoboticsAs a Lead Software Engineer, you will be instrumental in designing and developing software solutions that interface with advanced medical robotics systems. Your expertise in software architecture will be crucial in ensuring compliance with stringent regulatory standards.Your Responsibilities:Collaborate with a skilled...
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Technical Support Specialist
2 months ago
Cambridge, Massachusetts, United States KBR Full timeTitle:Technical Support SpecialistTechnical Support SpecialistKBR, Inc. in support of the Volpe Center seeks a Technical Support Specialist that demonstrates experience in the analysis of user needs and the development of functional and non-functional requirements for web-based applications for the US Department of Transportation (DOT). Must be able to...
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Automation Service Technician
2 weeks ago
Cambridge, Massachusetts, United States Wood PLC Full timeRESPONSIBILITIESConduct maintenance and service operations for clients within the designated area.Assess client needs and recommend suitable products or services. Oversee all on-site installations, repairs, maintenance, and testing activities.Identify errors or technical issues and devise appropriate solutions.Generate timely and comprehensive service...
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Automation Maintenance Technician
2 weeks ago
Cambridge, Massachusetts, United States Wood PLC Full timeRESPONSIBILITIESConduct maintenance and service operations for clients within the designated area.Assess client needs and suggest suitable products or services. Oversee all on-site installations, repairs, maintenance, and testing activities.Identify errors or technical issues and establish appropriate solutions.Generate timely and comprehensive service...
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Automation Maintenance Technician
1 week ago
Cambridge, Massachusetts, United States Wood PLC Full timeRESPONSIBILITIESConduct maintenance and service operations for clients within the designated area.Assess client needs and recommend suitable products or services. Oversee all on-site installation, repair, maintenance, and testing activities.Identify errors or technical issues and devise appropriate solutions.Generate timely and comprehensive service reports....
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Service Desk Associate I
4 days ago
Cambridge, Massachusetts, United States Harvard University Full timeJob SummaryAs a Service Desk Associate I at Harvard University, you will play a critical role in providing high-quality technical support to our community of students, faculty, and staff. This position requires excellent communication and problem-solving skills, as well as a strong understanding of technical systems and software.Key ResponsibilitiesMonitor...
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Cambridge, Massachusetts, United States Tata Consultancy Services Full timeJob Title: Desktop and Mobility Technical Support SpecialistJob Summary: We are seeking a skilled Desktop and Mobility Technical Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing remote desktop level L2 troubleshooting and technical support for end-user issues.Key...
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North America Software Support Leader
4 weeks ago
Cambridge, Massachusetts, United States Philips Full timeJob TitleNorth America Software Support Leader (Director), Radiology InformaticsJob DescriptionStrategic, Senior Software Support Leader for the North America Region, responsible to guide the organization through the transformation to the cloud, while protecting the existing install base, improving customer experience, and driving employee growth. Your role:...
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Senior Software QA Engineer
1 month ago
Cambridge, Massachusetts, United States Verve Motion Full timeSummaryVerve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day by industry associates to improve worker safety, and experience. Verve is growing and launching partnerships with some of the leading...