Product Safety Specialist

3 days ago


Louisville, Kentucky, United States Midea America Corp Full time
Job Summary

Midea America Corp., a leading home appliance brand, is seeking a highly skilled Product Safety Specialist to lead all product safety and field return activities for the Residential Air Conditioning team. This role requires a strong background in R&D and product safety, with a focus on consumer products/appliances/HVAC segments.

Key Responsibilities
  • Monitor and investigate safety allegations from various data sources.
  • Develop and implement a database system to track safety allegations.
  • Establish a field return lab to investigate product safety allegations.
  • Collaborate with quality teams to determine which units to return to the lab for further evaluation.
  • Work with external investigators to understand the narrative of safety allegations and findings from scene and lab exams.
  • Travel to third-party labs and scenes to investigate safety allegations.
  • Summarize and report findings on a monthly and ad-hoc basis.
  • Provide insights and feedback to R&D teams on construction and testing requirements.
  • Establish and define product safety processes and procedures.
  • Lead product safety training for international teams.
  • Mentor engineers on product safety best practices.
  • Manage communication with internal and external parties.
  • Stay up-to-date on existing and upcoming safety regulation changes.
  • Ensure future compliance and design work to meet regulations.
Qualifications
  • Bachelor's degree in engineering, preferably Mechanical or Electrical Engineering.
  • 5-7 years' experience in consumer electronics/appliances/HVAC segments.
  • Extensive experience investigating insurance claims and failure modes specific to Retail AC products.
  • Awareness of dehumidifier recall constructions and failure modes.
  • Knowledge of arc tracking failure modes and experience testing PCB designs.
  • General understanding of heat pump water heater construction.
  • Experience conducting forced failure testing.
  • Goal-oriented and self-managed.
  • Excellent communication and organization skills.
Preferred Qualifications
  • Master's degree in engineering, preferably Mechanical or Electrical Engineering.
  • Direct product safety experience in consumer electronics/appliances/HVAC segments.
  • Certified Fire & Explosion Investigator (CFEI).
  • EPA 608 certified.
  • History of collaborating with global colleagues.

Midea America Corp. is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, or other protected characteristics.



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