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Quality Assurance Engineer

2 months ago

Louisville, Kentucky, United States Midea America Corp Full time
About the Role

Midea America Corp. is a leading home appliance brand with a global presence, operating in over 195 countries. As a major player in the industry, we prioritize customer satisfaction, innovation, and teamwork.

Job Summary:

This exciting role involves overseeing product safety and field return operations for the Residential Air Conditioning team at Midea America. The ideal candidate should have at least 5 years of experience in R&D and product safety within the consumer products/appliances/HVAC sectors.

Key Responsibilities:

  • Monitor safety allegations from various sources and conduct thorough investigations.
  • Enhance database systems to track safety reports effectively and maintain accurate records.
  • Establish a field return lab for investigating product safety issues and collaborating with quality teams on lab evaluations.
  • Coordinate with external investigators on property damage cases and engage in regular communication with internal and external stakeholders.
  • Travel for on-site investigations as necessary and summarize findings regularly.
  • Provide feedback to R&D for future product development and lead safety training for the engineering team.
  • Mentor peers on safety best practices and ensure compliance with regulations in product design.
  • Conduct testing in the lab as needed and maintain global communication.
  • Travel as required and stay updated on safety regulations.

Qualifications:

  • Bachelor's degree in Mechanical or Electrical Engineering.
  • 5-7 years' experience in engineering, preferably in electronics/appliances/HVAC.
  • Knowledge of product failure modes and previous experience with testing and regulations.
  • Goal-oriented and organized, with strong communication skills and ability to work in a team.
  • Self-motivated and able to adapt to changing priorities.

Preferred Qualifications:

  • Master's degree in Mechanical or Electrical Engineering.
  • Previous safety experience in relevant sectors, with certifications in fire investigation and EPA 608.
  • History of global collaboration and experience working in a fast-paced environment.

Midea America Corp. is an equal opportunity employer that values diversity and inclusivity.