Senior Inpatient Transition of Care Coordinator

3 hours ago


Los Angeles, California, United States MedPOINT Management Full time
Job Title: Senior Inpatient Transition of Care Coordinator

MedPOINT Management is seeking a highly skilled Senior Inpatient Transition of Care Coordinator to join our team. As a key member of our healthcare team, you will play a critical role in ensuring seamless transitions of care for our patients.

Job Summary

The Senior Inpatient Transition of Care Coordinator will be responsible for coordinating the transition of care for patients from the acute/sNF setting to home. This includes ensuring that patients are connected with their primary care physician for post-discharge appointments, and that the primary care physician is aware of the change in level of care for their patients.

Key Responsibilities
  • Retrieve daily inpatient notification of admission reports and ensure they are sent to PCPs across all IPA's for notification of admission on their respective members.
  • Retrieve daily inpatient discharge reports and ensure they are sent to PCPs across all IPA's for notification of discharge on their respective members.
  • Sort discharges and arrange post-discharge follow-up appointments with respective PCPs.
  • Contact members to notify them of appointment dates and times, and inquire about transportation needs or other barriers to accessing appointments.
  • Document appointment details and notification to patients in EZCap notes.
  • Print and send available medical records for PCP offices, if hospital access is available.
  • Redirect patients to post-discharge clinics if access issues are identified.
  • Fax or email medical records to PCPs, including discharge summaries, consultation reports, and other pertinent information.
  • Archive TOC packets when they are received and after they are faxed to PCPs.
  • Document UDF fields 13, 14, 15, and 19 of appointment dates and times for PCPs and members.
  • Create a good working relationship with PCP clinics and post-discharge clinic teams.
  • Participate in special projects as required.
Requirements
  • High school graduate required, associate's degree or higher preferred.
  • Knowledge of healthcare and managed care required.
  • Typing 45 words per minute with accuracy.
  • Proficient in MS Office programs (Word, Excel, Outlook, Access, and PowerPoint).
  • Ability to work independently and think unconventionally.
  • Ability to work in a multi-task, high-stress environment.
  • Ability to meet deadlines.


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