Inpatient After Hours Coordinator Level II

2 weeks ago


Los Angeles, California, United States MedPOINT Management Full time
Job Summary

The Inpatient After Hours Coordinator Level II is a critical role within MedPOINT Management, responsible for ensuring seamless patient care coordination during non-traditional hours. This position requires strong communication and organizational skills, with the ability to multitask and prioritize tasks effectively.

Key Responsibilities
  • Generate authorization numbers and communicate with vendors as directed by After Hours Nurse Case Managers.
  • Assist with repatriation of patients from out-of-network facilities to contracted facilities.
  • Verify patient eligibility using various systems and ensure contracted hospitalists/specialists are utilized for admissions, transfers, and repatriations.
  • Support After Hours Nurse Case Managers by calling hospitalists/specialists, sending transfer packets, and following up on bed status.
  • Call hospitals to request clinical reviews or medical records and archive them into EZ CAP.
  • Exhibit consistent behavior and communication skills that demonstrate commitment to superior customer service.
  • Perform other duties as assigned by After Hours Lead/Senior Nurse.
Requirements
  • High School diploma or equivalent required; associate degree in a related field preferred.
  • Minimum 3 years of experience in a managed care setting, medical office, or facility setting with demonstration of medical administration duties.
  • Intermediate knowledge of medical terminology and/or experience with CPT and ICD-10 coding.
  • Intermediate ability to multitask and intermediate Microsoft Outlook proficiency.
  • Intermediate demonstrated interpersonal/verbal communication skills.


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