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Head of Human Resources

2 months ago

New York, New York, United States Empowered Hospitality Full time

Empowered Hospitality is seeking an experienced Human Resources Director for a dynamic hospitality organization. This position is entirely office-based.

The Director of Human Resources will oversee all HR processes and initiatives, enhancing the employee journey from hiring to departure. This role involves providing ongoing support and guidance to cultivate a people-centric culture that aligns with the organization’s mission and values.

Key Responsibilities:

Talent Management

  • Implement strategies related to employer branding, current and future talent requirements, recruitment, retention, and succession planning.
  • Oversee and optimize the complete recruitment cycle across various locations, including job postings, interviews, and collaboration with managers to define essential job skills and competencies.
  • Examine trends in compensation and benefits.
  • Research and recommend competitive salary structures and incentives to attract and retain high-caliber talent.
  • Enhance the onboarding experience and welcome new hires, facilitating necessary training.
Performance Management
  • Identify training requirements for employees to ensure their success in their roles.
  • Develop learning and development programs that offer internal growth opportunities for staff.
  • Collaborate with leadership and management to create and implement performance evaluations.

Employee Relations

  • Provide guidance to employees, managers, and leaders on complex HR matters, including disciplinary actions, terminations, and investigations, ensuring compliance.
  • Promote a culture of inclusion and relationship-building.
  • Establish recognition programs to motivate and reward employees.
  • Collaborate with leadership on employee engagement initiatives and events.
  • Conduct exit interviews to gather feedback for potential improvements.

Compliance and Administration

  • Ensure all HR processes and documentation comply with federal, state, and local regulations.
  • Continuously engage in reading, networking, and professional development to enhance knowledge of HR practices.
  • Guide the HR team in researching, developing, drafting, and updating company policies, procedures, and employee handbooks.
  • Conduct regular compliance audits of various documents and practices.
  • Manage new employee enrollment and general benefits administration.
  • Ensure payroll administration accuracy.
  • Collaborate with HRIS/Payroll/ATS representatives to maximize the utility of platforms.

Qualifications

  • Minimum of 5 years in a senior HR leadership, people management, or learning and development role.
  • Bachelor's degree in Human Resources, hospitality management, business administration, or a related field.
  • Willingness to travel for new openings.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Experienced with HRIS/Payroll systems.
  • Preferred: Previous experience in the hospitality sector, but open to candidates from other industries.
  • Preferred: Relevant certifications such as SHRM-CP, SHRM-SCP, SPHR, PHR, or similar.
  • Bonus: Bilingual in English and Spanish.

Empowered Hospitality and our clients are equal opportunity employers. We are committed to diversity and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.