Public Safety Telecommunicator
1 day ago
We are seeking a highly skilled Public Safety Telecommunicator to join our team at JobsQuest. As a Public Safety Telecommunicator, you will play a critical role in supporting our public safety agency by receiving emergency and non-emergency telephone and radio messages in a communication center.
Key Responsibilities- Receive and process emergency and non-emergency calls, providing critical information to emergency responders and citizens.
- Enter information into the computer-aided dispatch (CAD) system, ensuring accurate and timely communication.
- Provide information and referrals to citizens, public safety personnel, and other stakeholders.
- Operate a technological work station, including multiple computer monitors, video monitors, telephones, and two-way radios.
- Work in a fast-paced call center environment, prioritizing tasks and managing multiple calls simultaneously.
- Experience in a customer service-oriented position, with excellent communication and interpersonal skills.
- Ability to work in a dynamic environment, prioritizing tasks and managing multiple calls simultaneously.
- Knowledge of public safety terminology and procedures.
- Ability to work a variety of shifts, including nights, weekends, and holidays.
- Experience as a public safety dispatcher or in a related field.
- Emergency Medical Dispatch (EMD) certification or equivalent.
- Knowledge of computer-aided dispatch (CAD) systems and software.
As a Public Safety Telecommunicator at JobsQuest, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our public safety agency and making a critical difference in our community. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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