Public Safety Ambassador

3 days ago

San Diego, California, United States SDCCC Full time
Job Title: Public Safety Representative

At the San Diego Convention Center Corporation (SDCCC), we are seeking a highly skilled and dedicated Public Safety Representative to join our team. As a Public Safety Representative, you will play a critical role in ensuring the safety and security of our guests, employees, and facilities.

Job Summary:

The Public Safety Representative is responsible for providing exceptional customer service, ensuring the safety and security of our facilities, and responding to emergencies in a professional and timely manner.

Key Responsibilities:
  • Pleasantly greet and direct guests, clients, and employees at the facility or attending an event.
  • Provide and control access to showrooms and meeting rooms.
  • Patrol the building and grounds to protect guests, employees, property, and the facility managed by the Corporation.
  • Monitor and direct vehicle and pedestrian traffic at loading docks and front drive.
  • Prevent crime and reduce or eliminate hazards by proactively alerting the appropriate party of any problems.
  • Attend briefing sessions to learn about upcoming events and activities within the facility.
  • Conduct fire prevention duties, including identifying potential hazards and monitoring the computerized fire alarm system.
  • Secure the facility at night and open in the morning as directed.
  • Administer First Aid and/or CPR when required.
  • Operate hand-held radio, electric cart, touch-tone phone, video display terminal, and keyboard.
  • Prepare written daily logs and reports on daily and major incidents.
  • Assist in monitoring closed-circuit surveillance systems and life/fire/safety alarm panel.
  • Act as dispatch officer and contact person for paramedics and police when needed.
Requirements:
  • High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents, including safety rules and operating instructions.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.
  • Ability to add, subtract, multiply, and divide into all units of measure.
  • First Aid/CPR training preferred.
  • Strong written skills required.
  • Availability to work day, evening, or graveyard shifts, including weekends and holidays.
  • Ability to arrive at work on time to provide prompt assistance to attendees and guests.
  • Working knowledge of computers.
  • Customer/guest services skills.
  • Strong interpersonal skills, with the ability to diplomatically and tactfully resolve difficult situations.
What We Offer:

As a Public Safety Representative at SDCCC, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and ensuring the safety and security of our guests and employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and dedicated individual who is passionate about providing exceptional customer service and ensuring the safety and security of others, we encourage you to apply for this exciting opportunity.

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