Airport Operations Manager
3 weeks ago
We are seeking a highly skilled Airport Supervisor to join our team at GOL Linhas Aéreas. As a key member of our operations team, you will be responsible for ensuring the smooth execution of airport activities, maintaining high standards of quality in customer service, punctuality, and operational safety.
Key Responsibilities- Supervise airport activities, instruct, monitor, train, and disseminate procedures to ensure high standards of quality in customer service, punctuality, and operational safety.
- Represent Airport Management at meetings and events related to the operation.
- Plan and apply processes, liaise with civil aviation safety authorities, and ensure compliance with supplier clauses and SLAs.
- Brief and debrief to align procedures and information pertinent to the day's operation.
- Participate in decision-making to minimize inconvenience caused to customers by operational irregularities.
- Monitor and ensure performance indicators, together with the outsourcer's representative, to achieve targets and optimize resources.
- Ensure all employees comply with requirements through mandatory training.
- Develop the activities of the Quality Program.
- Higher education completed.
- Microsoft Office Intermediate/Advanced.
- Language English (Advanced/Fluent).
- Portuguese / Spanish (A plus).
- Easy access to MIA.
- Ability and willingness to travel internationally.
GOL Linhas Aéreas is a leading airline in Brazil, known for democratizing access to air transportation and being one of the fastest-growing airlines in the world. We have a diverse and inclusive culture, with values that are present in every flight, ensuring our essence: Simple, Human, and Intelligent. We offer a challenging, diverse, and inclusive environment for you to put your talent into practice.
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