Business Development Representative
1 week ago
The Telesales Associates for T-Mobile At Work are responsible for being the voice of our company for thousands of potential business customers. This role is responsible for being up to date on T-Mobile's ever-evolving technology and the most competitive pricing plans with the ability to translate this into meaningful customer solutions.
Key Responsibilities:- Customer Engagement: Answers inbound sales calls directly from prospective and/or existing business customers, builds rapport with customers by probing for needs and recommending appropriate solutions.
- Product Expertise: Expert in all T-Mobile products and services to appropriately right-fit customer to ensure customer satisfaction and loyalty.
- Sales Performance: Accepts orders, closes sales, maintains customer records, and completes required documentation. Achieves monthly, quarterly, and annual sales objectives based on targeted metrics.
- Opportunity Development: Uncover opportunities greater than 20 units and set appointments for outside sales reps providing all details uncovered for them to close the more complex sale.
- Continuous Learning: Successfully completes continuing training to maintain knowledge of products, services, and sales approaches.
- Education: High School Diploma/GED (Required)
- Work Experience: Less than 2 years Sales experience with quota / in a commissioned environment. Telesales experience. Business sales experience. Proven sales track record. Customer service experience.
- Skills and Abilities: Communication (Required). Windows (Required). Inside Sales (Preferred). T-Mobile Tools & System Knowledge (Preferred). Customer Service (Preferred).
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible.
We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out https://www.t-mobile.com/company/benefits.
Why Join T-Mobile?As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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