Director of Technology and Operations
3 weeks ago
As a Director of Technology and Operations, you will be responsible for ensuring the Business Unit operates efficiently and effectively in supporting client needs. This includes coordinating team assignments with the Strategic Lead for servicing of new clients and maintaining client books as determined by the CID Operations Leader.
Key Responsibilities:
- Assign unit workload and monitor new business capacity to ensure associates are performing at an optimal level.
- Designate individual responsibility and establish scope of authority within the unit for the accomplishment of unit and Lockton objectives.
- Recommend organizational structure, processes, staffing, and other resources for the unit to support growth and strategic objectives.
- Assess and develop associate productivity, effectiveness, and performance.
- Participate in the recruitment of associates to the unit and manage the interview and hiring process.
- Lead regular unit and specialized group meetings.
- Drive efficiency through adherence to best practices.
Requirements:
- Ten plus years of experience in the insurance industry.
- Strong technical knowledge of commercial property and casualty coverages.
- Seven or more years of leading or managing teams of people.
- Bachelor's degree in business, finance, or related field, or equivalent experience.
- Demonstrates strong client service focus.
- Well-developed knowledge and relationships within the insurance industry.
- Strong business aptitude with operational management experience.
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