Patient Experience Coordinator

3 days ago


Dalton, Georgia, United States Aspen Dental Full time

About Aspen Dental

Aspen Dental is a world-class dental service organization that puts patients first. We offer a unique opportunity to work with a dynamic team and make a positive impact on people's lives.

Job Summary

We are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will be responsible for providing exceptional patient service, scheduling appointments, and ensuring a smooth patient experience.

Key Responsibilities

  • Provide Superior Patient Service: Deliver exceptional patient care and service, ensuring patients feel valued and respected.
  • Schedule Appointments: Schedule and confirm patient appointments, ensuring timely and efficient service.
  • Organize Charts and Verify Insurance: Maintain accurate and up-to-date patient charts, and verify insurance coverage to ensure seamless billing and payment processing.
  • Balance Nightly Deposits and Credit Card Processing: Accurately process and balance nightly deposits and credit card transactions.
  • Additional Tasks: Perform additional tasks as assigned by the Manager to ensure the smooth operation of the front office.

Requirements

  • High School Diploma or Equivalent: Possess a high school diploma or equivalent.
  • Strong Communication and Interpersonal Skills: Demonstrate excellent communication and interpersonal skills, with an emphasis on empathy and understanding.
  • Time Management and Organization: Possess strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and precision in all tasks.

What We Offer

  • Competitive Compensation: Receive a competitive hourly rate, ranging from $17 to $20 per hour.
  • Benefits Package: Enjoy a comprehensive benefits package, including paid time off, health, dental, vision, and 401(k) savings plan with match.
  • Career Development Opportunities: Participate in our best-in-class training program, designed to support your career growth and development.
  • Supportive Culture: Join a fun and supportive culture that encourages collaboration and innovation.

Aspen Dental is an Equal Opportunity Employer



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