Security Officer

3 weeks ago


Bluffton, South Carolina, United States Montage International Full time
Job Summary

The Security Officer I is a key member of the Safety and Security Department, responsible for ensuring a safe and secure environment at the Resort. This role involves performing daily tasks to achieve the goals and objectives of the Department and the mission statement of the Resort.

Key Responsibilities
  • Conduct regular interior and exterior patrols to identify and mitigate potential safety hazards, unauthorized access, and security breaches.
  • Respond promptly to guest and associate calls, prioritizing emergency situations and providing assistance as needed.
  • Proactively engage with guests to identify opportunities for exceptional service and create a positive experience.
  • Maintain the security office and fire panel, ensuring accurate records and up-to-date information.
  • Prepare and submit incident reports, as well as conduct daily audits to ensure compliance with security protocols.
  • Monitor CCTV cameras and maintain situational awareness of the Resort's grounds.
  • Provide excellent customer service, responding to inquiries and resolving issues in a professional manner.
  • Participate in associate safety training and identify potential safety hazards, reporting and resolving them in a timely manner.
  • Communicate effectively with colleagues and management to ensure seamless operations and effective incident response.
Requirements
  • High school diploma or equivalent required.
  • At least one year of experience in a security role, preferably within the hospitality industry.
Physical Demands

This role requires the ability to walk and move around the Resort, with frequent standing and exertion of well-paced mobility. The position also requires the ability to lift up to 15 pounds and perform tasks that involve bending, stooping, and stretching.


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