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Quality Assurance Administrative Assistant

2 months ago

Van Nuys, California, United States New School for Child Development Full time
Job Title: Quality Assurance Administrative Assistant

We are seeking a highly organized and detail-oriented Quality Assurance Administrative Assistant to join our team at The Help Group. As a Quality Assurance Administrative Assistant, you will play a critical role in ensuring the accuracy and completeness of our electronic health records (EHRs) and other administrative tasks.

Key Responsibilities:

  • Verify the accuracy of session notes in our EHR system, Welligent, for assigned sites and programs.
  • Process clinical and administrative paperwork in our EHR system.
  • Scan items into our EHR system, following scanning guidelines.
  • Replenish copies of paperwork packets.
  • File DMH and school chart paperwork, keeping filing up to date.
  • Process and track outcome measures for programs.
  • Provide clerical support for programs as needed.
  • Provide assistance to program staff on special projects as needed.

Qualifications:

  • High School diploma or equivalent required; Bachelor's Degree preferred.
  • Ability to effectively prioritize completion of projects with competing deadlines.
  • Efficient completion of assignments and ability to work collaboratively with the entire QA team.
  • Must possess and exhibit a strong organizational ability and high-level attention to detail and accuracy.
  • Computer and database experience required.
  • Ability to effectively utilize electronic systems, including internal database, electronic health record system (Welligent), and Integrated Behavioral Health Information System (IBHIS).
  • Familiarity with HIPAA regulations and ability to actively protect the confidentiality of client information.

Benefits:

  • Insurance plans for Medical, Dental, Vision, and Life Insurance - options for 100% employer-sponsored plans.
  • 403b Retirement Plan.
  • 529 College Savings Plan.
  • Employee Assistance Program through MetLife.
  • Flexible Spending Account.
  • Vacation and Sick Leave.
  • Benefit Hub - Employee Rewards and Incentives.
  • Pet Insurance.

We offer a comprehensive benefits package and a supportive work environment that fosters growth and development. If you are a detail-oriented and organized individual who is passionate about delivering high-quality administrative support, we encourage you to apply for this exciting opportunity.