Customer Service Manager

3 days ago


Providence, Rhode Island, United States Burlington Full time
Customer Service Lead

Burlington is seeking a skilled Customer Service Lead to join our team. As a key member of our management team, you will be responsible for ensuring efficient service at the front of lines, communicating promotions and company updates, and monitoring transactions.

Key Responsibilities:

  • Direct cashier coverage and customer flow to ensure seamless service
  • Assist management team in communicating company updates and promotions
  • Monitor and validate returns, exchanges, and other transactions
  • Support training for team members

About Burlington:

Burlington is a leading retailer with a commitment to providing excellent customer service. As a Customer Service Lead, you will have the opportunity to work with a talented team and make a positive impact on our customers' shopping experience.



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