Fixed Operations Director

4 weeks ago


Buford, Georgia, United States Camping World Full time
About the Role

Camping World is seeking a highly skilled Fixed Operations Director to lead our Service Center team.

As a key member of our leadership team, you will be responsible for delivering exceptional customer satisfaction and driving profitability in our Service Center.

Key Responsibilities
  • Support and manage the Service Manager(s) to ensure seamless operations and high customer satisfaction.
  • Drive profitability through increased sales, gross profit, and labor cost control.
  • Build a high-performing team of technicians, service advisors, and other service staff through associate development and best hiring practices.
  • Foster a culture that promotes employee development, customer satisfaction, and philanthropy.
  • Develop and maintain strong working relationships with external vendors.
  • Meet or exceed monthly budget projections.
  • Maintain a safe and functional working environment.
Requirements
  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry.
  • Demonstrated ability to ensure high customer satisfaction and profitability in a fast-paced environment.
  • Knowledge of RV systems is a plus.
  • Strong written and verbal communication skills.
  • Proficiency in a dealership software system.
  • Intermediate or better skills in MS Office.
  • Ability to read and analyze P&L reports.
  • Valid driver's license.
What We Offer

Camping World offers a competitive salary range of $95,000 - $125,000+, plus a comprehensive benefits package, including medical, dental, vision, and more. Part-time associates are offered access to dental and vision coverage.

We are an equal employment opportunity employer and welcome applications from diverse candidates.



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