Sales Representative

3 days ago

Waco, Texas, United States The Lovesac Company Full time
About The Lovesac Company

The Lovesac Company is a leading provider of innovative, comfortable, and adaptable furniture solutions. Our mission is to bring Total Comfort to millions of homes by offering a wide range of products that can evolve with our customers' needs.

Job Summary

We are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, identifying customer needs, and utilizing our proprietary selling process to demonstrate, quote, and close sales. You will also be responsible for maintaining a high level of product knowledge, ensuring inventory integrity, and partnering with store management to resolve customer service issues.

Key Responsibilities
  • Meet or Exceed Sales Goals: Utilize our proprietary selling process to meet or exceed sales targets and key performance indicators (KPIs).
  • Provide Exceptional Customer Service: Greet and acknowledge every customer, demonstrate all products, and maintain outstanding standards of customer service.
  • Offer Additional Financing Options: Provide customers with additional financing options, including Lovesac credit card and secondary financing programs.
  • Stay Up-to-Date on Promotional Offerings: Consistently educate clients on current promotional offerings and products.
  • Maintain Inventory Integrity: Protect company assets by maintaining accurate inventory levels and processing all POS transactions.
  • Partner with Store Management: Collaborate with store management to resolve customer service issues and enhance all aspects of customer service.
  • Maintain Store Standards: Ensure that all store standards are maintained, including merchandising, marketing, store cleanliness, and safety.
Requirements and Qualifications
  • Minimum of 1-2 Years of Related Sales Experience: Proven sales experience and a strong track record of meeting or exceeding sales targets.
  • Results-Driven and Knowledgeable: Must be results-driven and utilize knowledge to meet or exceed KPIs and goals.
  • Proven Time Management Skills: Ability to prioritize responsibilities with the appropriate level of urgency and adapt to a changing business environment.
  • Superior Communication Skills: Excellent verbal, written, and interpersonal skills, with the ability to listen effectively and solve problems.
  • Strong Analytical and Problem-Solving Skills: Demonstrated ability to analyze situations, identify solutions, and make effective decisions.
  • Ability to Work Collaboratively: Must be able to work collaboratively with fellow employees, treating all clients with dignity and respect.
  • Proficiency in Microsoft Office: Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to Travel: Must be able to travel, as required by the Company, for occasional meetings and conferences.

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