Customer Experience Specialist

3 days ago


Newark, California, United States 24 Hour Fitness Full time

We are looking for a Customer Experience Specialist to join our team at 24 Hour Fitness. In this role, you will be responsible for supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings.

We offer a competitive salary of $16.48 per hour, with opportunities for advancement and professional growth. As a Sales and Service Associate, you will be responsible for developing first-name relationships with members, answering questions, and resolving concerns. You will also help keep our gym clean, well-maintained, and safe for members and guests.

We value teamwork and collaboration in our workplace. Our benefits package includes free club membership, employee assistance program (EAP), basic group life and AD&D insurance ($10,000), and 401k savings and investment plan. Additionally, benefit-eligible team members may accrue vacation hours and receive medical, dental, and vision benefits, paid time off, and sickness benefits.



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