Business Operations Manager

3 weeks ago

Renton, Washington, United States HealthPoint (Washington) Full time
Job Summary:

The Business Manager at HealthPoint (Washington) plays a crucial role in ensuring the high functioning of the leadership governance system and processes. This includes strategic planning, decision-making, business planning, and execution. The ideal candidate will have a Bachelor's degree and 5-7 years of experience in Enterprise-level Program Management, Executive Leadership Coaching, or Management, Organizational Strategic Planning, or Business Management.

Key Responsibilities:

• Manage and drive the business of the Senior Leadership Team, ensuring meetings, agendas, decisions, and communications are aligned with strategy.
• Facilitate progress on strategic priorities, business planning, execution, and monitoring (managing the rhythm of the business).
• Build and support systems, processes, and templates for prioritizing, monitoring, and reporting on the business, facilitating a clear system of governance and enabling high-level business decisions.
• Drive strategic planning activities and contribute valuable insight to SLT discussions as a non-voting member of the senior leadership team.
• Partner with senior leaders to ensure all SLT communications and presentations are aligned with strategy, well-prepared, and effectively executed.
• Support and cultivate a productive and supportive senior leadership culture.
• Partner with communications and other stakeholders to assure connection and alignment across the organization as it relates to strategic priorities.
• Build and maintain relationships and knowledge to influence and advise on strategy management and strategic planning of decisions and content.
• Partner with HealthPoint's Business Analytics and Finance team to develop regular data reporting that supports leadership-level strategy management. Synthesize information into business insights to inform business understanding and decision-making.
• Collaborate with internal stakeholders, leaders, and teams on highly strategic initiatives to enable organizational execution.
• Work in partnership with SLT leadership coaches/consultants to ensure a healthy team culture, working with team's strengths and development areas.
• Conduct department operations using HealthPoint's LEAN Management System methodologies to identify waste, determine system improvements, and implement changes through a structured process.
• Maintain good attendance, is punctual, and works full scheduled shift as a condition of employment.
• Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values, and goals of HealthPoint and its healthcare delivery, including the ability to integrate values of justice, respect, compassion, excellence, and stewardship into appropriate programs and services.
• Other duties as assigned by supervisor.
• Attend staff meetings, in-service meetings, and participate in agency committees and task force activities as required.

Requirements:

• Bachelor's degree and 5-7 years of Enterprise-level Program Management, Executive Leadership Coaching, or Management, Organizational Strategic Planning, or Business Management experience or equivalent combination of education and experience.
• Proven ability to effectively navigate across organizational boundaries using various communication and modes and styles to meet the needs of the audience.
• Ability to read, analyze, and interpret the most complex documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to write reports, complex papers, speeches, and articles using original or innovative techniques or style.
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, clients, external groups, and/or board of directors.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Work situations are vaguely defined, often unprecedented, and unique in character. Problems are very complex, abstract, conceptual, and long-term in nature. There is a continual requirement for strategic, innovative thought and synthesis or information as it pertains to work situations.
• Advanced skills with Word, Excel, PowerPoint, and Teams. Intermediate Power BI skills and Smartsheet skills.
• Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza, and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.

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