Bicycle Sales Specialist

2 weeks ago


Columbus, Ohio, United States Specialized Bicycle Components Full time
About Specialized

We're a team of innovators, disruptors, and problem solvers passionate about pushing the boundaries of human-powered transportation. Since 1974, we've been committed to building a diverse and inclusive workforce where every teammate can thrive.

Job Summary

We're seeking a Cycling Specialist to join our team in Columbus, OH. As a critical member of our retail team, you'll balance a passion for people with excellence in retail. You'll work directly with riders, both in-store and remotely, to provide exceptional service, enhance rider satisfaction, and meet sales and profitability goals.

Key Responsibilities
  • Deliver world-class rider service, ensuring ongoing sales and high levels of rider satisfaction
  • Meet and connect with riders, asking questions, and listening to their needs, then providing options and advice to meet those needs
  • Inspire riders to buy, celebrate the purchase, and create a lasting positive impression of the specialist, Specialized, and the purchase process
  • Deliver transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike, in line with the Specialized Retail Way
  • Assist in ensuring visual merchandising standards are met and maintained, restocking as needed, and ensuring product presentation areas remain clean and organized
  • General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
  • Use company literature and resources to stay current on product features
  • Regular, dependable attendance and punctuality
Requirements
  • Passion for cycling and the Specialized brand
  • Current or former retail experience, preferably with 1-3 years of experience
  • Excellent communication skills, with the ability to effectively interact with riders and team members
  • Ability to work as business dictates, including weekends
  • Ability to stand for extensive periods, while occasionally walking, kneeling, or reaching
  • Able to lift at least 20 lbs. or more and use proper lifting skills
What We Offer
  • Industry-leading Employee Purchase program
  • Long-term loan of a current model-year demo bike
  • Medical, dental, vision, and life insurance
  • Morning and evening rides with the team

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