Restaurant Operations Manager

3 weeks ago


Marquand, Missouri, United States Hooters Full time
Restaurant Manager Job Description

Hooters of America LLC is seeking a highly skilled Restaurant Manager to join our team in the Indianapolis area.

Key Responsibilities:

  • People:
    • Manage the performance of all hourly employees, with a focus on Front of House staff.
    • Hire and retain top talent to drive business success.
    • Develop leadership skills and coach team members to achieve their full potential.
    • Provide comprehensive training and development programs to ensure team members have the skills necessary to succeed.
  • Customer:
    • Deliver exceptional guest service and create a welcoming atmosphere that exceeds customer expectations.
    • Ensure high-quality food and beverage offerings that meet customer standards.
    • Launch new menu items and promotions to drive sales and increase customer engagement.
  • Financials:
    • Manage inventory control and P&L to drive business profitability.
    • Develop and execute business plans to achieve sales and revenue goals.
    • Ensure accurate cash handling and proper financial reporting.
  • Standards:
    • Ensure responsible alcohol service and maintain a safe and secure work environment.
    • Maintain high standards of food safety and sanitation.
    • Ensure Hooters Girl image and brand integrity are upheld.
    • Maintain a clean and well-maintained facility.

Requirements:

  • High school diploma or equivalent required.
  • 2+ years of full-service restaurant management experience in a complex and fast-paced environment.
  • Successful completion of food safety and sanitation training.
  • Must be 21 years of age or older.

Preferred Qualifications:

  • Basic knowledge of Microsoft Word and Excel.
  • General knowledge of full-service restaurant operations and hospitality industry.
  • Strong organizational and planning skills.
  • Strong operational skills in a customer-service and hospitality environment.
  • Strong coaching skills.
  • Intermediate mathematical computation skills.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to build relationships at all levels.
  • Ability to handle confidential and sensitive information.
  • Ability to manage changing priorities.

Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.



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