Restaurant Operations Manager

1 week ago


Marquand, Missouri, United States Subway Full time

Store Manager Job Description

Empire Hospitality Group is seeking a dedicated and experienced Store Manager to lead a Quick Service Restaurant (QSR) location. As a pivotal member of our team, you will drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.

Key Responsibilities:

• Plan and oversee day-to-day operations, ensuring seamless functioning of the store.

• Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.

• Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.

• Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.

• Maintain open communication with the District Manager, collaborating to set and exceed performance goals.

• Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.

• Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.

Qualifications:

• Hospitality Management, or related field preferred.

• ServSafe or ANSI Certified Food Manager Certification.

• Minimum of 2 years of management experience within the QSR or hospitality industry.

• Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.

• Strong leadership abilities with a knack for inspiring, motivating, and developing teams.

• Excellent communication, interpersonal, and problem-solving skills.

Benefits:

• Competitive salary commensurate with experience.

• Performance-based bonuses.

• Opportunities for career advancement and professional development.

Empire Hospitality Group is committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations.



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