Restaurant Operations Manager
1 week ago
Store Manager Job Description
Empire Hospitality Group is seeking a dedicated and experienced Store Manager to lead a Quick Service Restaurant (QSR) location. As a pivotal member of our team, you will drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.
Key Responsibilities:
• Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
• Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
• Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
• Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
• Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
• Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
• Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
Qualifications:
• Hospitality Management, or related field preferred.
• ServSafe or ANSI Certified Food Manager Certification.
• Minimum of 2 years of management experience within the QSR or hospitality industry.
• Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
• Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
• Excellent communication, interpersonal, and problem-solving skills.
Benefits:
• Competitive salary commensurate with experience.
• Performance-based bonuses.
• Opportunities for career advancement and professional development.
Empire Hospitality Group is committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations.
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