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Technical Customer Service Representative

2 months ago

Blacksburg, Virginia, United States Apex Innovations Full time
Join Our Team at Apex Innovations

We are a leading provider of innovative energy solutions, dedicated to making clean and affordable energy a reality for all people.

Our team is passionate about developing new technologies and business models that enable people to become independent of fossil fuels and conventional energy suppliers.

We are constantly growing and looking for talented individuals who share our vision of a sustainable energy future.

Key Responsibilities:
  • Provide technical support to customers and installation partners via phone and email
  • Ensure a smooth service process and deliver high customer satisfaction
  • Meet performance metrics and maintain a customer-centric approach
  • Handle administrative tasks, such as data entry and error analysis
  • Collaborate with cross-functional teams to drive business growth and innovation
What You'll Gain:
  • Opportunity to work with a dynamic and forward-thinking team
  • Chance to develop your skills and expertise in the energy sector
  • Collaborative and supportive work environment
  • Competitive compensation and benefits package
  • Professional growth and development opportunities