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Medicaid Care Coordination Specialist

2 months ago

Lansing, Michigan, United States CVS Pharmacy Full time

About CVS Pharmacy:
CVS Pharmacy is committed to enhancing the health and well-being of our communities. Our Medicaid Care Management Engagement Outreach Hub is a pioneering initiative aimed at fostering meaningful interactions with Medicaid members.

Role Overview:
The Medicaid Care Coordination Specialist will play a vital role in:

  • Member Engagement: Prioritizing effective communication and outreach to understand and address the needs of our Medicaid members.
  • Behavioral Change Support: Utilizing strategic methods to encourage positive health behaviors among members.
  • Comprehensive Management: Overseeing member interactions to ensure a seamless experience and resolution of inquiries.

Key Responsibilities:
In this role, you will be responsible for:

  • Maximizing both inbound and outbound communication channels to connect with members.
  • Identifying and addressing barriers to care, ensuring members receive the support they need.
  • Collaborating with healthcare teams to enhance service delivery and member satisfaction.

Qualifications:
We are looking for individuals who are passionate about healthcare and have a strong commitment to improving the lives of others.