Senior EDI Technical Lead
4 days ago
We are seeking a highly skilled Senior EDI Technical Analyst to join our team at S2Ssoft. As a key member of our organization, you will be responsible for providing oversight and support for EDI transactions between our systems and customer systems.
Key ResponsibilitiesEDI Transaction Management
The Senior EDI Technical Analyst will be responsible for setting up new EDI trading partners and performing system configuration, mapping, and management for EDI-based transactions and processes for new customers and vendors.
System Configuration and Maintenance
The incumbent will maintain and modify existing systems to ensure customer and business requirements are met, as well as diagnose and resolve system issues.
Customer and Vendor Collaboration
The Senior EDI Technical Analyst will work directly with both internal and external customers to gather business and technical requirements for each EDI transaction, including understanding of any required business operational changes from order acceptance through fulfillment.
Testing and Quality Assurance
The incumbent will ensure complete testing of end-to-end processes associated with any EDI transactions, coordinate testing with business personnel, and manage a work queue of EDI-related day-to-day issues using our CRM tool.
Project Management
The Senior EDI Technical Analyst will work closely with the project manager to manage and report on all EDI projects and daily requests/issues using our ticketing system.
Documentation and Governance
The incumbent will maintain request and priority queues, provide input and detail to the project manager supporting governance, status, and prioritization processes, and document business system rules, process flow, and work instructions.
RequirementsEducation and Experience
The ideal candidate will have an Associate Degree in Information Technology or a similar field, or an equivalent combination of education and experience. A minimum of 5 years of EDI trading partner requirements analysis, mapping execution, and ongoing maintenance experience is required.
Skills and Knowledge
The Senior EDI Technical Analyst should have knowledge of supply chain and distribution systems and processes, as well as experience in managing 3rd party vendors. Co-ordination with on-site engineers, attending customer calls, raising risks, issues, and escalation to senior management and customer, creating quality documents, collecting metrics data, conducting audits, creating project plans, and ensuring process improvement and compliance are also essential skills for this role.
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