Patient Intake Coordinator

23 hours ago


Rochester, Minnesota, United States Saint Luke's Hospital of Duluth Full time
Job Summary

The Patient Intake Assistant plays a vital role in providing exceptional patient care and support services within our clinics. Under the medical direction of our Clinic Physicians and the general administrative direction of the Clinic Manager, this individual is responsible for coordinating patient visits, performing assigned tasks related to patient care, and participating in quality and safety control initiatives.

Key Responsibilities
  • Coordinate patient visits and ensure a smooth and efficient experience
  • Perform tasks related to patient care, including data entry and communication with patients and healthcare providers
  • Participate in quality and safety control initiatives to ensure the highest level of patient care
  • Collaborate with patient care providers and support staff to meet the healthcare needs of patients
Requirements
  • High School graduate
  • BLS Certification with a designation of either BLS Provider or Healthcare Provider from either the American Heart Association or American Red Cross or Military Training Network within ninety (90) days of hire into position
  • Wisconsin Background Study upon hire and renewed per Wisconsin state law
Preferred Qualifications
  • Experience working in a medical office
Knowledge, Skills, and Abilities
  • Excellent customer service skills
  • Knowledge of computer keyboarding
  • Ability to perform tasks within scope of education and experience
  • Ability to maintain confidentiality
  • Ability to work collaboratively with patient care providers and support staff
  • Ability to exercise good judgment and accept personal responsibility
  • Ability to effectively communicate, both orally and in writing, with all persons involved in the delivery of healthcare services
  • Ability to maintain composure under stressful conditions
  • Ability to demonstrate positive customer relations behaviors in person and on the telephone and to present a professional image


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